Hi! If you’re on this page, I bet you have a bunch of questions. So welcome to an FAQ about me.
Who am I? I’m Robby Vega, a transplanted New Jerseyan (or perhaps Jerseyite?) who is now happily residing in the Easton/Bethlehem, Pennsylvania area. Here, I share my life with my wife, our dog Ellie, and our cat Rory. The smiling guy in the photo is me.
What do I do? I lead a diverse team that is focused on effectively balancing customer experience, employee satisfaction, and operational efficiency to achieve our organizational goals. Our collective effort aims to ensure that each aspect contributes positively to our overall success.
What does that mean? I am a collaborative and innovative leader with extensive experience assessing performance gaps, developing strategic solutions, and turning those solutions into action. My main areas of focus are customer experience and leadership development.
Where do I belong? It is not about being the best, but being your best. I am drawn to any space where I can help others including myself find their strengths, and utilize them to build a better tomorrow.